phenomify.

For grown-ups

A little help, whenever you need it.

Email support@phenomify.app. We aim to reply within 3 working days.

Phenomify is preparing its first release. Please tell us your app version and what happened. Do not email passwords, sign-in codes or children’s photos, voices, names or location details.

Grown-ups stay in control.

Adult settings, first permission requests and external links use a parental gate. Complete it yourself; do not share your PIN. The gate controls access but does not verify age or replace parental consent.

Delete your account and data

  1. Open Phenomify, choose Grown-ups and complete the parental gate.
  2. Open your family’s Settings. If you want a copy first, choose Export journal & photos.
  3. If your build offers Delete all family data, read the confirmation carefully, type DELETE and choose Delete permanently. Only do this for a family journal you are authorised to erase.
  4. To close the adult sign-in account, remove remaining service data, or if these controls are unavailable, email support@phenomify.app with the subject “Delete my Phenomify account”. Use the adult account email where possible; never send a password.

Some preview builds do not yet offer the full in-app account-deletion flow. Clearing sign-in or signing out does not delete an account. Family-data controls are not a guarantee that all shared records, security records or backups have been erased.

We complete email deletion requests within 30 days after checking your authority over the account. We will explain any shared-journal or legally required retention limits and confirm the outcome. You can also email to request an export, correction or help removing a single entry.

Report a safety concern

Email support@phenomify.app with the subject “Safety concern”. Name the screen or guide entry and explain the issue without identifying a child. Stop using advice that seems unsafe and supervise outdoor play. Phenomify is not an emergency service; for immediate danger, contact your local emergency service.

Camera or permission trouble?

Ask a grown-up to check Phenomify’s permissions in iPhone Settings. For live camera use, disconnect iPhone Mirroring and use the phone directly. Please report a blank screen or repeated permission problem with your app version; no child photo is needed.

Privacy questions

Read our privacy notice for what stays on the device, planned family sharing and review limits. Daniel Hughes in Cyprus is responsible for Phenomify.